At Tiny Little Toys, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully to understand your options regarding refunds, returns, and exchanges.
Refund Policy
Digital Products: We do not offer refunds for digital products once the purchase is completed and the product is accessed.
Physical Products: If you are not satisfied with your purchase of a physical product, you may request a refund within [Insert number] days from the date of purchase. To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging. You will be responsible for the return shipping costs unless the return is due to our error (e.g., you received the wrong item or a defective product).
Refund Process: To request a refund, please contact our customer service team at [Insert Contact Information]. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
Returns Policy
Physical Products: If you wish to return a physical product for any reason other than requesting a refund, you may do so within [Insert number] days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. You will be responsible for the return shipping costs.
Return Process: To initiate a return, please contact our customer service team at [Insert Contact Information]. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return. If your return is approved, you may choose to receive a store credit or exchange the item for a different product of equal or lesser value.
Exceptions
Please note that certain items are not eligible for refunds or returns unless they are defective or damaged upon receipt. These items may include:
Customized or personalized products.
Perishable goods, such as food items.
Gift cards.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at [Insert Contact Information].
By making a purchase from Tiny Little Toys, you acknowledge that you have read and understood this Refund and Returns Policy and agree to be bound by its terms and conditions.
